Manager, Social Media & Content

About Klook

Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even when the COVID-19 pandemic hit, we held on to our conviction and successfully unlocked the domestic travel business. To date, we are already offering over 490,000 activities in over 1,000 destinations. With cross-border travel resuming, we have made it our mission to reshape the world of travel. Isn’t this exciting?!
 
It certainly is for our international community of over 1,200 employees, based in over 20 locations globally! Joymakers at heart, Klookers are not only curating joyful experiences for others, but also co-creating our world of joy in the Klookiverse. We are on a journey to foster a strong company culture that supports a high-performing and successful business, and we are guided by our core beliefs - Push boundaries, Ask for and give feedback, Take ownership, and Help each other - in everything we do. We are excited about building and realizing endless possibilities in the new era of travel. Care to be a part of this revolution?

What you’ll do:

• Lead on Klook Thailand Paid/Owned/Earned channels

• Responsible for the overall planning, execution, review and improvement of content and social media marketing efforts for Klook Thailand;

• Manage the Klook TH Blog - SEO and Blog Sessions;

• Analyze and own web and social traffic metrics and reporting for marketing initiatives;

• Responsible for content creation for various teams (ie Campaigns, Partnerships, Supply, SEO etc);

• Co-develop video based content: Planning, testing and execution (ie. Tiktok, Youtube, Klook Live);

• In charge of the content calendar on social media and the Blog;

• Monitor social media trends and the competitive landscape and proactively share learnings and best practices with the wider team;

• Brainstorm marketing ideas and create initiatives to increase sessions and revenue;

• Maintain relationship with key KOLs (Instagram / Youtube/ Facebook) and brands to increase media touch points and brand impact;

What you’ll need:

• 5+ years of solid experience in digital content creation, social media marketing, influencer marketing or related fields

• Experience in producing branded content (Blog, Facebook, Instagram, Youtube, Tiktok, etc.)

• Proficiency in MS Office and Content management Softwares like Contentful, WordPress, etc

• Hands-on experience with SEO and web traffic metrics and understanding of web publishing requirements;

• Expertise in social media platforms (Paid/Owned/Earned)

• Have managed a team or freelancers is a plus

• Familiarity with Performance Marketing, influencer and affiliate marketing  is a plus

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.