Manager, Performance Marketing

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,300 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,500 employees, based in 20+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our core beliefs - Push boundaries, Ask For and Give Feedback, Take Ownership, and Help Each Other.

We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution?

What you'll do

• Develop, execute, and optimize multi-channel performance marketing strategies to achieve business objectives, including customer acquisition, engagement, and retention.

• Manage campaigns across SEM, social media, display, affiliate marketing, and other digital channels.

• Analyze performance data to identify trends, insights, and opportunities for improvement. Use data-driven decision-making to optimize campaign performance and ROI.

• Collaborate with cross-functional teams in local and central, including social content, brand, campaign, partnership, design, product, and business development, to ensure campaign alignment with brand messaging and objectives.

• Manage budgets and forecasts for digital marketing campaigns, ensuring efficient allocation of resources and maximizing return on investment.

• Stay up-to-date with digital marketing trends, tools, platforms, and best practices to drive continuous improvement and innovation in our marketing strategies.

• Lead, mentor, and develop a team of marketing professionals, fostering a culture of excellence, collaboration, and continuous learning.

What you'll need

• 5-8 years of experience in performance marketing, with a strong focus on digital channels.

• Proficient in using analytics and marketing automation tools (e.g., Google Analytics, Meta platform,Google Ads, etc.) to execute and measure and optimize campaign performance.

• Excellent analytical skills with the ability to translate complex data into actionable insights and strategies.

• Strong leadership and team management skills, with experience leading a high-performing marketing team.

• Outstanding communication and collaboration skills, with the ability to work effectively across functions and levels.

• A passion for travel and a deep understanding of the travel industry's dynamics and trends

• Good command of English and Korean, both verbal and written communication

• Ability to communicate effectively with teams across different offices and different cultural backgrounds.

• A start-up attitude – highly collaborative with an entrepreneurial, ‘roll-up-your-sleeves’ attitude.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.