Senior Business Analyst, Analytics

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.
 

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.
 

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.
 

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:
 

• Customer First

• Push Boundaries

• Critical Thinking

• Build for Scale

• Less is More

• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

• Business Intelligence: Collaborate with business units to design, build, and enhance dashboards and reports, transforming data into actionable insights.
• Data Infrastructure: Develop and maintain scalable data pipelines, ensuring the accuracy, reliability, and automation of all reporting sources.
• Strategic Analysis: Conduct in-depth analysis to uncover trends, identify growth opportunities, and provide insights that guide strategic decisions.
• Metrics & Frameworks: Establish and govern core business metrics, setting measurable goals and creating analytical frameworks to ensure consistency.
• Experiment & Evaluation: Support A/B testing and post-experiment analysis to evaluate product features and business initiatives.

• Minimum of 1-3 years of experience in business analytics, data analysis, or a related field.
• Strong analytical skills with the ability to interpret and present complex data effectively
• Experience working with large datasets and databases, including data extraction, transformation, and loading (ETL) processes.
• Proficiency with business intelligence (BI) visualization tools such as Tableau or Looker Studio.
• Fluent in both English and Mandarin, with excellent communication skills in both languages.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.