Manager, Business Development - Stay

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.
 

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.
 

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.
 

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:
 

• Customer First

• Push Boundaries

• Critical Thinking

• Build for Scale

• Less is More

• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

As a Business Development Manager for the Japan hotel market, you will be at the forefront of expanding and optimizing our accommodation offerings. You will focus on:

• Account Management:
  Maintain and strengthen relationships with existing hotel partners, ensuring long-term collaboration and satisfaction.
   

• Pricing & Competitiveness:
  Negotiate and secure competitive rates and exclusive deals to strengthen Klook’s value proposition against other OTAs.
   

• Cost Optimization:
  Identify opportunities to optimize cost structures and increase margin contribution through strategic deal structuring and partner programs.
   

• Lead Innovation:
  With Klook Tech, Product, and Planning teams to ideate, create, develop, launch and optimize new products and verticals on the Klook platform.
   

• Performance Analysis & Partner Enablement:
  Track and analyze partner performance, identifying opportunities for growth and providing data-driven recommendations.
   

• Market Expansion:
  Identify and onboard high-potential new hotels in strategic cities or regions, with a focus on both direct and indirect supply.
   

• Team Management and Development:
  Lead, coach, and cultivate growth within the BD team to achieve business and key supply strength metric targets.
   

• Cross-Functional Collaboration:
  Work closely with marketing, operations, and product teams to launch successful campaigns and support hotel partners’ visibility on Klook.
   

Requirements

• Minimum 4 years of relevant experience in Business Development, preferably in OTA, E-commerce, or travel-related industries
   

• Strong understanding of supply negotiation
   

• Proven track record in partner account growth and contract negotiation
   

• Ability to manage multiple stakeholders and projects simultaneously (multi-tasking skills are key)
   

• Excellent command of Japanese required; fluency in Chinese or English is a plus.
   

• Data-savvy with basic analytical skills; experience using Excel, Google Sheets, or BI tools a plus
   

• Passion for travel, local discovery, and building meaningful business partnerships
   

What We Offer

• A dynamic, fast-paced, and international working environment
   

• Flexible work culture with autonomy and ownership
   

• Access to a global network of travel and e-commerce professionals
   

• Employee travel perks and product discounts

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.