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Manager, Business Development (B2B Hotel Vertical)

  • Tokyo
  • Full Time

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.
 

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.
 

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.
 

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:
 

  • Customer First

  • Push Boundaries

  • Critical Thinking

  • Build for Scale

  • Less is More

  • Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

What you'll do:

  • Main Hotel Resource Management:Independently develop and manage overseas (Japan) hotel resources, including independent hotels, chain hotels, and high-star block room hotels.
  • Business Negotiations:Conduct business negotiations for hotel resource procurement, implement risk cost control, and effectively manage issues during contract signing and execution.
  • Market Analytics:Collect and analyze local market competition dynamics, including competitors’ pricing across various channels.
  • Merchant Communication and Strategy:Formulate corresponding and effective contract negotiation strategies based on the characteristics of hotels in the assigned region and competitors’ market layouts.
  • Partner Engagement and Relationship Management: Maintain long-term cooperative relationships with hotels, closely collaborate with the headquarters and relevant business departments, and enhance the profit margin of hotel products.

What you'll need:

  • Working experience: At least 3 years of work experience in hotels or travel agencies, with familiarity with the direct procurement model of hotels in the assigned region; experience in hotel sales is preferred.
  • Teamwork and CommunicationStrong communication and negotiation skills, with sensitivity to data and aptitude for capturing key points. Proactive and self-motivated, able to adapt to an independent overseas work environment, and with strong stress resistance
  • Education Background: Junior college degree or above; tourism/hospitality management major is preferred.
  • Language Skills:Proficient in English and Japanese as working languages; Native speakers with Mandarin.Fluency in other minor languages is a plus.
  • Business Acumen: Advanced understanding of key business principles, metrics, and industry and/or destination landscapes at a senior level, coupled with extensive knowledge of the company's products/services and strategic vision, critical for driving strategic planning, business growth, and achieving ambitious goals.
  • Globally-minded and comfortable working with people from different cultural backgrounds
  • A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude that’s not afraid to work independently when required

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.

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