Associate, Marketing (Influencer & Campaign Operations)

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.
 

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.
 

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.
 

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:
 

• Customer First

• Push Boundaries

• Critical Thinking

• Build for Scale

• Less is More

• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

What you'll do

• Assist in planning and executing online marketing initiatives  related to influencer, onsite, and partnership campaigns, ensuring on-time delivery and execution of Klook deliverables  

• Coordinate with rest of the marketing team (Kreators, Partnerships, Campaigns)and other relevant internal teams (Finance, Legal, Central Marketing) in executing campaigns on multiple channels to support overall business goals and specific channel objectives 

• Be responsible for ensuring all Kreator and PR payments and contracts are processed in a timely manner.

• Suggest improvements in campaign-related processes, helping with building operational trackers to increase efficiency and meet deadlinesManage the implementation, tracking, and measurement of marketing campaigns and assist in creating post-campaign reports and collating best practices, coordinating with internal stakeholders such as supply teams from multiple markets

• Be responsible for the accuracy of coupon-related settings such as timing, display, descriptions, eligibility, and campaign tagging  to ensure the right promotions are  delivered to the right target market and user segments

• Be proactive in spotting and understanding  destination trends through market and social research to be able to recommend the right offerings to highlight in influencer itineraries and campaign pages

• Be part of an exciting team leading the Philippine market in solidifying and expanding the market leadership and relevance 

• Assist in  managing influencer concerns  and coordinating with internal stakeholders such as customer service and supply teams with the goal of  ensuring excellence in building influencer relationships 

What you'll need

• Bachelor degree with at least 2 years working experience in online marketing, across campaign, project or event management

• Experienced in consumer marketing, partnership campaigns, or e-Commerce campaigns  management 

• Digital savvy, good analytical and administrative skills

• Good command of English, both verbal and written communication

• Strong organizational and stakeholder management skills and Strong awareness in modern digital advertising and marketing strategies in the travel e-commerce industry

• Knowledge in different local media channels is a plus

• Interest and ability to keep learning new and creative marketing approaches

• Resilient, performance-driven, able to deal with pressure and change under a fast paced environment

• A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude

• Strong communication and presentation skills

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.