Associate Manager / Manager, Business Development

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.
 

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.
 

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.
 

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:
 

• Customer First

• Push Boundaries

• Critical Thinking

• Build for Scale

• Less is More

• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

What you'll do :

• Develop and maintain a high-quality portfolio of products for Klook’s rapidly growing, global customer base

• Acquisition: Acquire suppliers and bring them onboard the Klook platform. Support onboarding of products and coordinate with operations, content, editorial, and quality control teams

• Account management: Cultivate relationships with partners to help maximize their sales potential on Klook’s various distribution platforms. Communicate Klook’s business strengths and brand value to suppliers

• Optimization: Continuously ensure the quality of products, in terms of pricing, inventory, and content, maintain a market-leading position at all times

• Coordination: Work closely with various functions in the company - marketing to maximize sales, supplier operations to improve efficiency, customer services to drive satisfaction and repeats, finance to ensure accurate payment and minimize risk

• Flexibility and attentiveness to details are essential in our fast-paced environment

• Market updates: Support market leaders to identify market trends and provide market & competitor updates through on-going research and feedback.

What you’ll need :

• Around 3 - 5 years of work experience Business Development, preferably in E-Commerce or OTA supply.

• Strong commercial sense, as well as analytical, written and verbal communications skills

• Confident, self-motivated and goal-oriented; sales-driven

• Globally-minded and comfortable working with people from different cultural backgrounds

• A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude that’s not afraid to work independently when required.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.