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Customer Experience

Great customer experience has been key to our success. We help travelers plan the perfect trip, no matter if it’s a journey to far-flung countries or a weekend getaway at a spa. We love talking to people but most of all, we love seeing their travel dreams come true. 

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Klook's Customer Experience Group (CEG)

Featured Jobs

Title Requisition Identifier City State Country Location Department Category Summary Employment Type Level
Team Leader, Customer Experience (English Team) R-3647 Kuala Lumpur Kuala Lumpur Customer Experience About Klook We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong,... Full Time
QA & Training Associate Manager R-3606 Shenzhen Shenzhen Customer Experience About Klook We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong,... Full Time
Specialist, Resolution Recovery R-3593 Taipei Taipei Customer Experience About Klook We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong,... Full Time
Manager, Process Excellence R-3592 Kuala Lumpur Malaysia Kuala Lumpur Customer Experience About Klook We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong,... Full Time
Manager, Global Customer Experience R-3570 Kuala Lumpur Malaysia Kuala Lumpur Customer Experience About Klook We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong,... Full Time
Manager, Global Customer Experience R-3570 Taipei Taipei Customer Experience About Klook We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong,... Full Time
Team Leader, Customer Experience (Traditional Chinese Team) R-3538 Kuala Lumpur Kuala Lumpur Customer Experience About Klook We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong,... Full Time
Senior Analyst/Associate Manager, Workforce Management & Analytics (Contact Centre) R-3423 Kuala Lumpur Malaysia Kuala Lumpur Customer Experience About Klook We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong,... Full Time
Specialist, Service Recovery & Resolution (English/Mandarin speaker) R-3540 Kuala Lumpur Malaysia Kuala Lumpur Customer Experience About Klook We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong,... Full Time
Customer Experience Specialist (Japanese Speaker) R-3514 Kuala Lumpur Malaysia Kuala Lumpur Customer Experience About Klook We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong,... Full Time
Customer Experience Specialist (Japanese Speaker) R-3514 Taipei Taipei Customer Experience About Klook We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong,... Full Time
Customer Experience Specialist (Mandarin Speaker) R-3513 Taipei Taipei Customer Experience About Klook We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong,... Full Time
Specialist, Booking Fulfilment (Japanese Speaking) R-3469 Taipei Taipei Customer Experience About Klook We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong,... Full Time
Specialist, Booking Fulfilment (Japanese Speaking) R-3469 Kuala Lumpur Malaysia Kuala Lumpur Customer Experience About Klook We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong,... Full Time
Associate Manager, Quality Assurance (Customer Experience) R-3422 Kuala Lumpur Malaysia Kuala Lumpur Customer Experience About Klook We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong,... Full Time
Video Content Associate R-3447 Manila Manila Customer Experience About Klook We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong,... Full Time
Team Leader, Customer Experience R-3435 Kuala Lumpur Kuala Lumpur Customer Experience About Klook We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong,... Full Time
Customer Experience Specialist (Japanese Speaker) R-3432 Kuala Lumpur Malaysia Kuala Lumpur Customer Experience About Klook We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong,... Full Time

Meet Celine, our Customer Experience Mentor!

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