Logo, Symbol, Trademark, Plant, Texture

Vertical Lead, Flight

Shenzhen

R-1545

Vertical Lead, Flight

  • Shenzhen
  • Full Time

At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their faces, at a touch of a button. We are a global team of diverse Klookers who push boundaries every day, learn fast with feedback and take ownership to drive the change we want to see. Together, we help each other make the world a more joyful place. Up for the challenge? Join us today!

Location: The role can be base in either Shenzhen, Shanghai, Hong Kong or Singapore office

What you’ll do:

  • Lead a team to drive commercial performance and customer service for the flight vertical globally

  • Shape the business model and roadmaps for supply, product innovation, marketing and profitability

  • Work with the business development team to build up supply from multiple sources, including travel agents, airlines and flight content aggregators

  • Lead initiatives and work with cross functional teams to drive vertical performance such as traffic channels, route coverage, inventory availability, price competitiveness, costs, content, booking experience etc

  • Work with marketing and BD teams to develop promotional plans and optimize campaign performance

  • Build metrics and implement mechanisms to monitor and improve performance of traffic channels, supply, user engagement and retention etc

What you’ll need:

  • At least 5 years of experience in flight online travel agents or metasearch in planning & operations

  • At least 2 years of team management experience

  • Experience in supply acquisition of flight tickets from travel agents, airlines and flight content aggregators is a plus

  • Track record of successfully driving cross departmental projects is preferred

  • Fluent spoken and written English and Mandarin (to communicate with partners in China)

  • Bachelor's degree or above

  • Eager to work in small team and fast-paced environment

  • A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required

  • Globally-minded and comfortable working with people from different cultural background and in different time zones

What you’ll will get:

  • An awesome team of international colleagues 

  • A rare chance to build a global travel and leisure brand with a loooong runway of opportunities ahead

  • An environment that values and supports your growth 

  • Ownership of projects with real impact

  • No boredom! Every day is a new exciting challenge 

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.

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