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Solution & Development Manager

Taipei

R-1511

Solution & Development Manager

  • Taipei
  • Full Time

At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their faces, at a touch of a button. We are a global team of diverse Klookers who push boundaries every day, learn fast with feedback and take ownership to drive the change we want to see. Together, we help each other make the world a more joyful place. Up for the challenge? Join us today!

About IT Services

As a technology company, we always look for new ways to make our internal workflows more efficient. The IT Services team designs, develops and implements new systems to make work even more secure and reliable for all Klookers across the world. 

What you will do:

  • Provide technical expertise and contribute to establish the direction for the IT architecture and standards that will help Klook meet our business goals

  • Evaluate and recommend the use of leading edge technologies and methods, by considering factors such as their long-term effectiveness (service delivery and cost), practicality, technical limitations and criticality

  • Create, evaluate and implement plans and design proposals for high impact IT solutions

  • Study new breakthroughs in technology to offer clients updated solutions

  • Build relationships with technology vendors who may offer deals on the newest software and hardware

  • Determine what hardware may need to be updated to handle new software

  • Determine which tasks the team should prioritize to successfully meet deadlines

  • Evaluate employees on their team and provide constructive feedback

  • Update stakeholders on the progress of the development

  • Document the features of each release to track updates

What you will need:

  • Degree or master in Information Technology, Computer Science or Information Systems

  • 5+ years of experience as a solutions architect, technical consultant

  • Certification and experiences in Enterprise Architecture methodologies (e.g. TOGAF, Zachman, SOA, ITIL, COBIT, etc.)

  • People management experience, demonstrate success of leading and inspiring others to higher levels of performance

  • Experience with and understanding of enterprise security, including user/identity management (e.g. Azure Active Directory), Cloud Platform & services(GWS, GCP, AWS), protocols (e.g. SAML, Kerberos), concepts (e.g. Single Sign On, Mobile Device Management), certifications and common regulatory challenges

  • Understanding of web and cloud technology is a plus (TCP/IP, HTTP, HTML, JavaScript, RESTful APIs)

  • Experience and understanding of the technical, organizational and cultural challenges deploying cloud based software-as-a-service solutions into enterprise environments

  • Experience in collaborating with and leading cross-functional groups to produce impactful results

  • Bilingual(English + Mandarin) communication and presentation skills, both spoken and written

  • Problem solving and analytical skills, ability to solve complex and diverse business problems

  • Experience in working in a frequently changing, fast-paced environment

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.

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