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Social Media & Content (Associate Manager/Manager)

Bangkok

R-1217

Social Media & Content (Associate Manager/Manager)

  • Bangkok
  • Full Time

At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their face, at a touch of a button. We are a global team of diverse Klookers who aim high, stay curious and drive the change we want to see. Together, we work tirelessly to make the world a more joyful place. Up for the challenge? Join us today! ​

What you’ll do:

  • Lead content creation and management of Klook’s local social media handles to garner a strong and engaging presence online in Thailand

  • Spearhead local social media strategy to ensure social calendars are aligned with overall business objectives

  • Create content that’s engaging, relevant and connects consumers with the brand and travel inspiration on social media

  • Prepare  performance summary to draw key insights, popular content topics, community quotes and growth metrics (revenue, user acquisition, reach, engagement)

  • Work closely with the wider team to development and implement  social media campaigns and promotions to support business growth

  • Responsible on interactions across all relevant social and digital platforms (Facebook, Twitter, Instagram, Forums, Blogs) and identify opportunities of engagement with the target audience to value add the user experience

  • Identify and report on the latest social media trends and opportunities for growth

  • Social media monitoring around brand sentiment and reputation

  • Identify and maintain solid relationships with new media, key influencers and content creators in the digital space

What you’ll need:

  • At least 5-6 years of experience in content production, good knowledge of social media, from trend spotting to content creation to community management

  • Bachelor degree in Marketing, Communications or relevant field

  • Good writing skills in English and Thai is a must

  • Good business sense, quick in understanding / dealing with complex business situations and provide recommendations if not take decisions that are likely to lead to good outcomes

  • Good visual communication fundamental and design intuition, able to review creative outputs with high attention to detail

  • Multitasking, self-driven, able to juggle multiple projects and other responsibilities and prioritise tasks

  • Able to perform under pressure and ambiguity

  • Self-motivated and result-oriented, with excellent interpersonal, communication and presentation skills

  • A start-up attitude and globally-minded – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude

What you'll get:

  • An environment that values honesty, transparency and respect with awesome co-workers

  • The rare opportunity to be part of building a global travel brand, ensuring its success and evolving it for the future

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.

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