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Senior Digital Analyst

Hong Kong SAR

R-1654

Senior Digital Analyst

  • Hong Kong SAR
  • Full Time

At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their faces, at a touch of a button. We are a global team of diverse Klookers who push boundaries every day, learn fast with feedback and take ownership to drive the change we want to see. Together, we help each other make the world a more joyful place. Up for the challenge? Join us today!

What you’ll do:

  • This role is a mix of entrepreneurship, execution, strategic analysis and cross-functional collaboration with the goal to grow our largest product category into global leader.

  • Lead a team to analyze and execute on opportunities to boost revenue, operational improvement and other key initiatives.

  • Drive highly visibility projects with a cross-functional taskforce to create competitive advantage for Klook.

  • Identify pain points and opportunities in product features to work with product management team on relevant A/B testing and subsequent feature design and launches.

  • Establish market intelligence and analytical framework to support regional business development teams on opportunity identification, acquisition prioritization and deal negotiation.

  • Develop processes and metrics for accelerating revenue growth and track operating performance.

What you’ll need:

  • Bachelor's Degree in quantitative analysis, statistics, business administration or related disciplines.

  • Minimum 4 years of strategy consulting, business intelligence/analytics, category/brand management, product management, sales operations/operations, or market/user research. Work experience in startups, e-commerce, OTAs or tech companies is highly preferred.

  • Experience in programming or analytic tools such as SQL, Python, Access, VBA, Google Data Studio.

  • Experience with Google Analytics, Google Tag Manager and Google BigQuery.

  • Global and entrepreneurial mindset. Willing to seek out opportunities for yourself and the team.

  • Strong analytical and problem solving skills with the ability to prioritize effectively and manage multiple tasks.

  • Track record of successfully driving cross departmental projects is preferred.

  • Ability to thrive in a fast-paced environment.

  • Proficient in spoken and written English and Mandarin.

  • Globally-minded and comfortable working with people from different cultural backgrounds and in different time zones.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.

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