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Senior Business Analyst

Hong Kong SAR

R-1235

Senior Business Analyst

  • Hong Kong SAR

At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their faces, at a touch of a button. We are a global team of diverse Klookers who push boundaries every day, learn fast with feedback and take ownership to drive the change we want to see. Together, we help each other make the world a more joyful place. Up for the challenge? Join us today!

About Analytics

We unlock the power of data to help teams at Klook drive business impact and make the best decisions. Working with teams across the company, we ensure Klook is solving problems with appropriate and accurate data.

What you'll do

  • Strategize and work with tech team on data collection to enable business decisions, such as operations optimization and product mix strategies
  • Analyze business data regularly to identify business opportunities and operational improvement opportunities
  • Conduct in-depth analytical studies combining external research data and internal business analytics to facilitate senior management decisions
  • Collaborate with tech and business lines to automate operational processes based on business analysis insights such as inventory management, service level monitoring etc.
  • Design comprehensive and user friendly dashboard for business line teams

What you'll need

  • At least 3-5 years of experience in business analysis with a Bachelor's degree in Mathematics, Statistics, Computer Science, Business or Economics
  • Experience in programming or analytic tools such as SQL, VBA, Google Data Studio, Tableau, Google Analytics and Adobe Analytics
  • Experience in travel, ecommerce, or tech startups is a plus Track record of successfully driving cross departmental projects
  • Fluent in spoken Cantonese/ Mandarin and English
  • Eager to work in a fast-paced environment
  • A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required
  • Globally-minded and comfortable working with people from different cultural background and in different time zones

What you’ll get 

  • An awesome team of international colleagues 

  • A rare chance to build a global travel and leisure brand with a loooong runway of opportunities ahead

  • An environment that values and supports your growth 

  • Ownership of projects with real impact

  • No boredom! Every day is a new exciting challenge

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.

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