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Senior Associate/Assistant Manager, Business Development (Product Ops and Public Transfer)

Taipei

R-1492

Senior Associate/Assistant Manager, Business Development (Product Ops and Public Transfer)

  • Taipei
  • Full Time

At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their faces, at a touch of a button. We are a global team of diverse Klookers who push boundaries every day, learn fast with feedback and take ownership to drive the change we want to see. Together, we help each other make the world a more joyful place. Up for the challenge? Join us today!

About this role

Are you passionate in bridging business development and point-to-point (PTP) products by operational approaches to enhance business performance? If so, this role at Klook is looking for you. Reporting to the Business Development Associate Director of Mobility, this role will be based in Taipei. Ideal candidate is the one who are strong at communication, project management, possess an analytical mindset and sharp business acumen.

About Sales and Business Development 

Sales and Business Development are a group of explorers, always looking for your next favourite adventure. We work with businesses on the ground to find new experiences for our users, negotiate exclusive deals and unleash our merchant partner’s full potential through account management. 

This role will be responsible for the Mobility vertical

From rail and public transport to private transfer, if it gets people from point A to B, the Mobility team is responsible for it. Our Mobility vertical works with businesses on the ground to find exclusive deals and best transport solutions for everyone.

What you'll do

PTP product operations:

  • Set up new operation workflow for new service/products ie. any new features of resource management system 

  • Streamline existing workflows for all TW PTPs to improve data freshness and correctness and reach higher CVR

  • Collecting, organizing, and analyzing product data to support business team make informed decisions and sharp go-to-market strategies

  • Setting up onboarding and training programs to keep the team at its best performance

Account management:

  • Manage assigned bus/ferry accounts

  • Ensure our product competitiveness


 

What you’ll need

  • 3+ years working experience of OTA account management, planning, or analyst

  • Entrepreneurial spirit and not afraid of taking up challenges

  • Being able to do account management and build strong relationships with merchants

  • Commercial senses and analytical skillset to be able to drive business growth

  • Confident, self-motivated and goal-oriented

  • Fluent written and spoken in English and Mandarin

  • Globally-minded and comfortable working with people from different cultural backgrounds

  • A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude that’s not afraid to work independently when required.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.

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