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Senior Associate, Account Management

Hong Kong SAR

R-1667

Senior Associate, Account Management

  • Hong Kong SAR
  • Full Time

At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their faces, at a touch of a button. We are a global team of diverse Klookers who push boundaries every day, learn fast with feedback and take ownership to drive the change we want to see. Together, we help each other make the world a more joyful place. Up for the challenge? Join us today!

Sales and Business Development are a group of explorers, always looking for your next favorite adventure. We work with businesses on the ground to find new experiences for our users, negotiate exclusive deals and unleash our merchant partner’s full potential through account management. 
  • Account management: Cultivate relationships with partners to help maximize their sales potential on Klook.  Communicate Klook’s business strengths and brand value to suppliers. Provide training and daily operational support to suppliers on our processes and tools.

  • Optimization: Continuously ensure the quality of products, in terms of pricing, inventory, and content, maintain a market leading position at all times.

  • Coordination: Work closely with various functions in the company - marketing to maximize sales, supplier operations to improve efficiency, customer services to drive satisfaction and repeat. Flexibility and attentiveness to details are essential in our fast paced environment.

  • Market updates: Provide market leaders with relevant information on identifying market trends and competitor updates.

 

What you will need

  • Effective and persuasive communication skills, both internally with your team as well as with merchants and stakeholders

  • Strong project management skills and drive for execution with endurance, flexibility and high performance

  • Be able to work under-pressure

  • Ability to adapt well to changes and thrives in a fast-paced environment

 

What you’ll get 

  • An awesome team of international colleagues 

  • An environment that values and supports your growth 

  • Ownership of projects with real impact

  • No boredom! Every day is a new exciting challenge 

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.

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