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Operations Senior Manager/ Director

Shenzhen

R-993

Operations Senior Manager/ Director

  • Shenzhen

At Klook, the World is #YoursToExplore - literally. The opportunities are yours for the taking, if you’re brave enough to embark on this journey with us. Our team of diverse Klookers are passionate about travel, collaborating tirelessly across time zones to bring people together through the best experiences. Collectively, we are fearless in our pursuit of success - learning fast and adapting faster to build the future of travel. Up for the challenge? Join us today!

What you’ll do?

  • Collaborate with cross-regional, multi-functional teams on process automation and data collection to enable operations optimization and product mix strategies

  • Analyze business data to identify business and operational improvement opportunities

  • Design and build automation tools to accelerate business processes

  • Strategize and automate data collection and reporting to enable strategic and operational decisions

  • Project manage tool development and integration with existing processes

What you’ll need?

  • Hands-on experience on importing, cleaning, transforming, validating or modelling data for different purposes, and deriving insights from data.

  • Solid experience on web scraping using Python and VBA

  • Experience in programming such as SQL, Python, R, MS Access, Excel, Marco/VBA

  • Hands on experience on Cloud Platform such as AWS, GCP, machine learning algorithm.

  • Experience in using data visualization and reporting tools (Tableau, Data Studio and Business Objects) is preferred

  • Experience in travel, ecommerce, or tech startups is a plus

  • Fluent spoken and written English and Chinese

  • Bachelor's degree in Mathematics, Statistics, Computer Science, Engineering or above

  • Eager to work in small team and fast-paced environment

  • A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required

  • Globally-minded and comfortable working with people from different cultural background and in different time zones

What you’ll get?

  • An environment that values honesty, transparency and respect with awesome co-workers across Asia

  • The rare opportunity to be part of building a global travel brand, ensuring its success and evolving it for the future

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.

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