Intern, IT Support (6 months)

About Klook

Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even when the COVID-19 pandemic hit, we held on to our conviction and successfully unlocked the domestic travel business. To date, we are already offering over 490,000 activities in over 1,000 destinations. With cross-border travel resuming, we have made it our mission to reshape the world of travel. Isn’t this exciting?!
 
It certainly is for our international community of over 1,200 employees, based in over 20 locations globally! Joymakers at heart, Klookers are not only curating joyful experiences for others, but also co-creating our world of joy in the Klookiverse. We are on a journey to foster a strong company culture that supports a high-performing and successful business, and we are guided by our core beliefs - Push boundaries, Ask for and give feedback, Take ownership, and Help each other - in everything we do. We are excited about building and realizing endless possibilities in the new era of travel. Care to be a part of this revolution?

About this role

Our IT Intern helps to ensure smooth communication and prompt resolution of day-to-day IT issues & requests globally. This role reports into our Senior IT Officer and will be based in our SG office. Our ideal candidate should possess strong communication, problem-solving and analytical skills to succeed in the role.

What you'll do

• Support the IT team in installing, configuring and maintaining hardware, software and other systems

• Assist with troubleshooting issues and provide technical support

• Participate and contribute to different IT projects and assignments

• Involved in all the internal processes of IT asset deploying and tracking, ensuring IT asset accuracy is kept at a high rate.

• Act as the point of contact between end users and other cross function teams

• Maintain and update technical documentation based on latest procedures

• Ability to prioritize tasks and efficiently manage time

What you'll need

• Currently pursuing Diploma/Degree in Information Technology or equivalent

• Fluent in English is a MUST, Mandarin is preferred but not required

• Young energetic with self-confident personality

• A start-up, roll-up-sleeves attitude

• No experience is required

• Full time internship position (6 months)

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.