Plant

Director, Business Development

Tokyo

R-2154

Director, Business Development

  • Tokyo

At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their faces, at a touch of a button. We are a global team of diverse Klookers who push boundaries every day, learn fast with feedback and take ownership to drive the change we want to see. Together, we help each other make the world a more joyful place. Up for the challenge? Join us today!

What you’ll do 

  •  Develop and maintain a high-quality portfolio of attraction, tour, transportation and activity products for Klook’s rapidly growing, global customer base. 

  • Acquisition: Identify the best products based on current demand and sales potential and bring them onto the Klook platform. Supervise onboarding of products, with the support of local team members, editorial and quality control teams. 

  • Account management: Cultivate relationships with partners to help maximize their sales potential on Klook’s various distribution platforms. Communicate Klook’s business strengths and brand value to suppliers. 

  • Optimization: Continuously ensure the quality of products, in terms of pricing, inventory, and content in order to maintain at a market leading position at all times. 

  • Market updates: Identify market trends and provide market and competitor updates through on- going research and analyses. 

  • Influence: Represent Klook to build our profile with key destination influencers in the country (e.g. DMOs, tourism bureaus, trade organizations, etc.).

  • Leadership: Build and lead a strong business development team to deliver tangible results in each of the above areas. As an agile and fast growing company, this person should prepare for expansion, redundancy, coaching, evaluation, striving for upward mobility of the entire team.  

What you’ll need 

  • Experience in ensuring success in delivering on product portfolio and sales targets, as well as other strategic KPIs as agreed with the senior team. 

  • Capacity to handle uncertainty and ambiguity, and a fast-paced work environment.

  • Ability to prioritize work based on strategic importance and level of impact on business. 

  • Able to think outside the box to uncover issues for key merchants and proactively turn them into projects

  • More than 8 years work experience with 3 years destination management or OTA supply experience. High familiarity with travel products, experience with attractions, activities, tours and transportation preferred. 

  • Strong commercial sense, as well as analytical, written and verbal communications skills. 

  • Globally-minded and comfortable working with people from different cultural backgrounds.

  • A start-up attitude – highly collaborative with an entrepreneurial, ‘roll-up-your sleeves’ attitude.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.

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