Logo, Symbol, Trademark, Plant, Texture

Digital PR & Content Manager

London

R-1092

Digital PR & Content Manager

  • London
  • Full Time

At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their face, at a touch of a button. We are a global team of diverse Klookers who aim high, stay curious and drive the change we want to see. Together, we work tirelessly to make the world a more joyful place. Up for the challenge? Join us today! ​

Digital PR & Content Manager
UK, based in London
We are looking for a digital PR and content manager to complete an essential role in the EU/USA marketing team. We are looking for a builder that will be able to not only create engaging and compelling content campaigns, from little to big budgets, but also has a strategic mindset that will be able to build a solid team and transition away from agency reliance.
Our content output will be the primary point of brand messages for the Klook EU/USA customer community and will act as the virtual face of our brand regionally. This is a fantastic opportunity for somebody who embodies the values of exploration, energy and fun and can communicate these with infectious ease across a variety of content and appropriate channels.
What you’ll do
  • Own the content and PR strategy (inc PR SEO), ensuring it is delivered against agreed KPI’s
  • Establish and maintain an outstanding brand presence for Klook utilising content channels (inc social media platforms and communities) within the regions.Create meaningful stories/campaigns that are delivered via engaging content mediums.
  • Be brave and try new things, we like to push boundaries
  • Understand and communicate clear objectives from content.
  • Build a team rapidly, according to evidenced needs, utilising agency relationships in the near term to develop and manage attention driving PR/Content marketing.
  • These should both drive independent agendas as well as supporting wider marketing functions.
  • Establish social/news listening mechanism to ensure timely response to trends, comments and customer reviews.
  • Own the PR function of the brand ensuring regular presence on 3rd party content platforms via outreach
  • Constantly optimise content direction to seek growth in organic followers acquisition, reach, engagement and traffic plus conversions on Klook.
  • Be a resident expert in engagement, social media tools, trends and applications.
  • Identify and nurture high performing influencers and develop co-op programmes to drive positive returns.
  • Accountable for results and responsible for comprehensive reporting of performances to management together with recommendations for next steps for the market within or across teams.
  • Effectively align with internal stakeholders (e.g. management, brand marketing, data and analytics teams etc) on business objectives and directions.

What we’ll do
  • Push and support one another to achieve lofty aims.
  • Support you to try out ideas and push the envelope
  • Celebrate failures as much as successes
  • We won’t be afraid to challenge the boundaries and think well outside of the box.
  • Provide excellent work socials with a super friendly team.
  • Offer a great office environment with lots of snacks and fresh coffee.
  • Incentivise you to try out the Klook products.

What you’ll need
  • So many ideas you don’t know what to do with them all
  • Significant experience within PR / PR SEO and content on client side within English speaking markets (UK predominantly)
  • Highly creative with excellent written and content management skills.
  • A PR content network would be highly advantageous
  • Detailed knowledge of PR SEO and how to maximise the benefits of your work
  • Awareness of current trends within target market cultures and able to quickly translate them into content opportunities.
  • Experience working with and tracking organic social media analytics.
  • Sound understanding of PR tactics, social / content listening.
  • Knowledge of basic image editing is a plus.
  • Globally-minded and comfortable working with people from different cultural backgrounds.
  • Capable of managing people and agencies to support your efforts
  • A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required.
  • The desire to build something, this is early and looking for someone to come in and build the function from the ground up with support from the global comms team.

Klook is an equal opportunity employer and values a diverse and inclusive workplace.
About Klook
Founded in 2014, Klook is a world leading travel activities and services booking platform. Klook gives travelers a seamless way to discover and book popular attractions, tours, local transportation, best foods, and unique experiences around the world on its website and award- winning app ('Best of 2015', ‘Best of 2017’ & ‘Best of 2018’ by Google Play and Apple App Store). With Klook’s innovative technologies, travelers can book on-the-go and redeem the services by using QR codes or e-voucher. Each day, Klook empowers countless travelers to indulge in their wanderlust and spontaneity through over 80,000 offerings in more than 250 destinations.
With a team of more than 1,000 across over 20 offices worldwide, Klook's services are available in eight languages, supporting 41 currencies. It has raised a total of US$300 million investment from world-renowned investors including Sequoia China, TCV, Matrix Partners, and Goldman Sachs.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.

Apply Now

Sign in with LinkedIn
Autofill my information with LinkedIn
Alert me about jobs like this

Not You?

We have emailed you a code to verify your identity

Hold on, you're being redirected to the application form.

Related Jobs

Manager/Senior Manager, Business Development - Experiences R-938 Ho Chi Minh Ho Chi Minh Sales & Business Development At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their face, at a touch of a button. We are a global team of diverse Klookers who aim high, stay curious and drive the c...
Senior Business Development Manager, Stay & Dine R-901 Bangkok Bangkok Sales & Business Development At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their face, at a touch of a button. We are a global team of diverse Klookers who aim high, stay curious and drive the c...
Creative Designer - Marketing R-1016 Singapore Singapore Branding & Communications At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their face, at a touch of a button. We are a global team of diverse Klookers who aim high, stay curious and drive the c...
Intern - e-commerce (Entertainment) R-1011 Hong Kong SAR Hong Kong SAR Sales & Business Development At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their face, at a touch of a button. We are a global team of diverse Klookers who aim high, stay curious and drive the c...
Senior Manager, FIS R-939 Kuala Lumpur Kuala Lumpur Finance At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their face, at a touch of a button. We are a global team of diverse Klookers who aim high, stay curious and drive the c...
Senior Manager, FIS R-939 Shenzhen Shenzhen Finance At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their face, at a touch of a button. We are a global team of diverse Klookers who aim high, stay curious and drive the c...

Apply Now

Sign in with LinkedIn
Autofill my information with LinkedIn
Alert me about jobs like this

Not You?

We have emailed you a code to verify your identity

Hold on, you're being redirected to the application form.