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Content and Social Media Associate

Kuala Lumpur

R-977

Content and Social Media Associate

  • Kuala Lumpur
  • Full Time

At Klook, the World is #YoursToExplore - literally. The opportunities are yours for the taking, if you’re brave enough to embark on this journey with us. Our team of diverse Klookers are passionate about travel, collaborating tirelessly across time zones to bring people together through the best experiences. Collectively, we are fearless in our pursuit of success - learning fast and adapting faster to build the future of travel. Up for the challenge? Join us today!

 Do you want to be a part of a team that’s connecting millions of free and independent travelers to new attractions and experiences through technology every day?  Do you have an exceptionally strong understanding of good content, nuances and lingo that can further establish Klook as a world-leading travel activities platform? Do you have what it takes to say that the World is truly #YoursToExplore?
 

We are looking for a Content and Social Media Associate to join our team in Malaysia. You’ll be responsible for managing Klook’s overarching content and social media strategy in the market, to drive engagement and conversions on our web and app platforms. You must be self-motivated, detail-oriented and have strong writing and communication skills. 

What you will do:

  • Develop and execute an always-on content and social marketing plan across owned channels including blog and social networks. 

  • Optimize content through working knowledge of SEO and performance marketing efforts with the aim of acquiring high quality traffic and conversions.  

  • Work closely with the marketing team to devise a content and social strategy that aligns with the company’s wider goals and campaign objectives.

  • Create, curate and manage content for the blog and social channels including but not limited to Facebook, Instagram, Klook LIVE (Klook’s in-app livestream function) to increase brand awareness and conversion rates. 

  • Track and evaluate the impact of social and content initiatives in meeting targets and objectives, as well as reporting on the results and optimise for future campaigns.

  • Identify and drive best-in-class, high-impact partnerships with content creators, publishers and communities to grow Klook’s presence and customer acquisition.

  • Research on customer and product trends, and identify new opportunities to drive traffic and user growth.

What you will need:

  • Experience in creating content and / or social media channel management within the lifestyle, travel, culture space is preferred. 

  • Exceptional writing, proofreading and editing skills in English is a MUST. Fluency in other languages is a plus. 

  • Excellent communication skills - not just in writing but also spoken and verbal communication such as presenting, hosting.

  • A keen sense for trends, particularly in the travel space and digital culture.

  • An idea generator and problem solver with a good understanding of the Malaysia social media, overall media landscape and technicalities including content production and proven solutions.

  • Strong time and project management skills, with attention to detail and understanding of how e-commerce works. 

  • Knowledge in search engine optimization (SEO) and search engine marketing (SEM) is a plus.

  • Always up for a challenge, self-motivated and goal-oriented. 

  • A passion for travel and the ability to share quality experiences and “insider” travel tips through useful content creation.

  • A start-up attitude - highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required. 

What you will get:

  • Competitive salary and benefit package in a fun, homely office workspace.

  • An environment that values honesty, transparency and respect with awesome co-workers. 

  • The rare opportunity to be part of building a global travel brand, ensuring its success and evolving it for the future.

 

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.

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