Plant

Senior Manager, HR Business Partner

Taipei

R-2348

Senior Manager, HR Business Partner

  • Taipei
  • Full Time

About Klook


Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even when the COVID-19 pandemic hit, we held on to our conviction and successfully unlocked the domestic travel business. To date, we are already offering over 490,000 activities in over 1,000 destinations. With cross-border travel resuming, we have made it our mission to reshape the world of travel. Isn’t this exciting?!
 
It certainly is for our international community of over 1,200 employees, based in over 20 locations globally! Joymakers at heart, Klookers are not only curating joyful experiences for others, but also co-creating our world of joy in the Klookiverse. We are on a journey to foster a strong company culture that supports a high-performing and successful business, and we are guided by our core beliefs - Push boundaries, Ask for and give feedback, Take ownership, and Help each other - in everything we do. We are excited about building and realizing endless possibilities in the new era of travel. Care to be a part of this revolution?

What you’ll do:

  • Partner with leaders to help drive business performance using sound HR knowledge in the areas of workforce planning, change management, employee productivity recruitment and selection, and employee relations.

  • Coach managers and employees to be consistent with policies/practices within the market and wider business expectations. 

  • Ability to mitigate risk and be proactive with legal considerations relating to local employment law. 

  • Analyze trends, identify gaps, and develop solutions and programs to address people-related risks and issues. 

  • Partnering with business leaders and hiring managers to assess their talent requirements and advising on the best hiring strategy

  • Implement and execute employee relations programs/practices that create a positive organizational culture and enable manager effectiveness. 

  • Facilitate resolution of employee relations issues, employee concerns and/or grievances.

  • Performs other related duties as required and assigned

What you’ll need:

  • Bachelor’s degree or higher in Business Management, Administration, Human Resources.

  • At least 5 years' experience in an HR generalist role.

  • Strong communication skills – effectively connects employees and business leaders. 

  • Detailed oriented and has strong time management and organizational skills

  • Strong analytical, problem solving and interpersonal skills.

  • Able to work independently and create strong partnerships across the organization.

  • Well versed in Taiwan labour law and remain consistently updated on regulatory changes.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.

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