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Business Development Senior Associate

Manila

R-895

Business Development Senior Associate

  • Manila
  • Full Time

At Klook, the World is #YoursToExplore - literally. The opportunities are yours for the taking, if you’re brave enough to embark on this journey with us. Our team of diverse Klookers are passionate about travel, collaborating tirelessly across time zones to bring people together through the best experiences. Collectively, we are fearless in our pursuit of success - learning fast and adapting faster to build the future of travel. Up for the challenge? Join us today!

What you’ll be doing

  • Acquisition: Acquire a diverse range of low to mid-tier merchants across different industries, from key accounts to local players in a scalable way. Support onboarding of products and coordinate with merchants, operations, content, finance, and quality control teams

  • Account management: Cultivate relationships with partners to help maximize their sales potential on Klook. Communicate Klook’s business strengths and brand value to suppliers, and create merchant success plans for long term sustainable partnership. Provide training and daily operational support to suppliers on our processes and tools

  • Optimization: Commit to delivering world class travel experience to our customers, in terms of pricing, inventory, content, exclusive privileges, and maintain a market leading position at all times

  • Coordination: Collaborate with various functions in the company globally - marketing to maximize sales, supplier operations to improve efficiency, customer services to drive satisfaction and repeats, finance to ensure accurate payment and minimise risk

  • Market Intelligence: Provide market leaders with relevant information on identifying market trends and competitor updates

  • Operations: Support and train new joiners in the team on tools and processes

What you’ll need

  • Minimum of 2 years of experience in Business Development / Account Management

  • Educated to degree level or equivalent work experience; additional qualifications in relevant areas highly desired

  • Familiarity with travel products, experience with attractions, activities, tours and transportation would be advantageous

  • Operational excellence mind-set and experience; data driven with excellent problem-solving skills.

  • Adept at simplifying complexity and developing scalable propositions

  • Effective communicator with excellent interpersonal skills and an ability to build strong relationships across all levels and effectively adapts to varied situations

  • A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required

  • Analytical with a strong bias for data-based decisions, able to gather and synthesize data from multiple sources

  • Team player with the ability to work across a matrix environment in a fast paced environment and constantly evolving environment

  • Proficient in both spoken and written Business level English, has relevant working experience working and understanding of the Philippine market 

The Successful Candidate 

  • Thinks outside the box with an independent and curious mind who always asks why

  • A creative thinker who enjoys working in a meritocratic team environment, happy to speak up and raise good ideas but also offer collaborative feedback if they see a better way than the status quo 

  • Has grit and stamina to continue pushing forward even in the face of unprecedented challenges

  • Level headed - In this climate of uncertainty, we need someone who takes time to assess the real situation first, lets go of things that cannot be controlled, and focuses more on aspects of work within our influence

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.

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