Associate Director, Product Management

At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their faces, at a touch of a button. We are a global team of diverse Klookers who push boundaries every day, learn fast with feedback and take ownership to drive the change we want to see. Together, we help each other make the world a more joyful place. Up for the challenge? Join us today!

What you'll do:

• Define product strategies and roadmap for consumer e-commerce platform, on both mobile and web to align with business direction and company vision

• Manage a team of product managers and lead the ideation, development, launching, and iteration of product features

• Work closely with engineers, designers, and related parties to ensure the delivery of high-quality products and workflows

• Participate in discussions with business teams and contribute to decision making from a product perspective

• Collect and analyze feedback from stakeholders, users, and other related parties to identify needs and provide solutions

What you'll need:

• Proven experiences in product management for 8+ years, and 3+ years in travel and/or E-commerce

• Proactive, logical, strategic, and data-driven

• Deep understanding of team and people management. Able to lead a team to achieve goals

• Focus on UX and be able to fully understand users' needs and behaviors. Able to balance UX and business goals

• Excellent cross-function collaboration, stakeholder management, and project management skills

• Proficiency in English and Mandarin will be a plus.

• Fully vaccinated from COVID-19

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.