Assistant Manager, PR & Affiliate Marketing

At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their face, at a touch of a button. We are a global team of diverse Klookers who aim high, stay curious and drive the change we want to see. Together, we work tirelessly to make the world a more joyful place. Up for the challenge? Join us today! ​

We are looking for a Public Relations and Affiliate Assistant Manager / Senior Associate to join the team here in Malaysia. You will be responsible for Klook's media outreach and communications, building relationships with key media outlets and supporting Klook's product launches and campaign efforts through PR. You will also be responsible for attracting new travelers through earned media efforts and strategic partnerships with both traditional and digital media platforms.

What you will do:

• Support key business announcements and brand campaigns through earned media 

• Develop and execute a plan for always-on media outreach and engagement, covering a range of stories including corporate positioning and thought leadership

• Build and maintain good relationships with influencers, key opinion leaders, key business, travel, technology and lifestyle media

• Identify and drive strategic media, influencer and community partnerships with the view of increasing consumer awareness for Klook and its brand proposition and product offering  

• Maximize Klook’s share of voice in the market and build brand affinity within targeted communities 

• Identify key industry events beneficial to Klook’s brand and ensure presence and visibility in these events

• Identify, onboard and grow content partnerships with key media and content creators via Klook’s Affiliate Program 

• Plan and manage events, meet-ups with targeted communities where necessary 

• Support with issues / crisis management where necessary 

What you will need:

• Minimum 3 years’ experience in strategic communications or public relations in a fast-paced, dynamic environment 

• Strong media relations and a good understanding of the Malaysia media landscape

• A proven track record in earned media storytelling, preferably in the travel and lifestyle space

• Proficiency with identifying proactive opportunities to pitch media stories based on industry or consumer trends  

• Experience with crafting messaging, communications plans and media materials 

• Excellent written and oral communication, presentation and interpersonal skills. 

• Strong time and project management skills, with attention to detail and understanding of how e-commerce works 

• A start-up attitude - highly collaborative with an entrepreneurial, roll-up your sleeves mindset. Not afraid to work independently when required 

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.