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Account Success Manager, F&B

Taipei

R-1251

Account Success Manager, F&B

  • Taipei
  • Full Time

At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their faces, at a touch of a button. We are a global team of diverse Klookers who push boundaries every day, learn fast with feedback and take ownership to drive the change we want to see. Together, we help each other make the world a more joyful place. Up for the challenge? Join us today!

What you'll do:
  • Regularly visit new and existing merchants to maintain solid and long-term relationships
  • Negotiate appealing and competitive deals with merchants and contribute to team’s revenue target
  • Engage merchants in participating monthly or regular campaigns
  • Work with marketing team and e-commerce ops team to facilitate campaign and merchant optimization
  • Execute routine tasks such as content revision and merchants’ problem solving
  • Support business development team with merchant onboarding tasks
  • Analyse campaign and merchant performance to generate insightful solutions
What you'll need:
  • Bachelor’s degree or above in Business or relevant field, with at least 4+ years of account management or account success experience
  • Experience in food & beverage would be a plus
  • Strong verbal and written communications skills, as well as the ability to work effectively across internal and external organizations
  • Strong analytical mindset and problem solving skills
  • Proficiency in oral and written English and Chinese
  • A team player who doesn’t mind rolling up your sleeves to execute day-to-day work
  • A start-up attitude and globally-minded, highly collaborative, self-motivated and result-oriented with an entrepreneurial spirit

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.

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