Senior Associate, Localization - Chinese (HK)

About Klook

Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even when the COVID-19 pandemic hit, we held on to our conviction and successfully unlocked the domestic travel business. To date, we are already offering over 490,000 activities in over 1,000 destinations. With cross-border travel resuming, we have made it our mission to reshape the world of travel. Isn’t this exciting?!
 
It certainly is for our international community of over 1,200 employees, based in over 20 locations globally! Joymakers at heart, Klookers are not only curating joyful experiences for others, but also co-creating our world of joy in the Klookiverse. We are on a journey to foster a strong company culture that supports a high-performing and successful business, and we are guided by our core beliefs - Push boundaries, Ask for and give feedback, Take ownership, and Help each other - in everything we do. We are excited about building and realizing endless possibilities in the new era of travel. Care to be a part of this revolution?

What you’ll do: 

• Lead the team of in-house and freelance translators

• Be responsible for the overall Traditional Chinese (HK) translation quality, manage the language style guides and terminology database, hire and manage freelancers, assign work within the team

• Localize text on Klook platforms and product content

• Localize UI on Klook app and website, revamp localized UI to enhance user experience 

• Translate any urgent content and support immediate business needs such as media releases, internal global-to-local communication, training materials, digital advertisements etc.

• Review translations of other in-house linguists and freelancers. Provide constructive feedback to improve overall quality of localization team output

• Closely collaborate with all stakeholders, including project managers, other in-house linguists, freelancers, editors, copywriters, marketers, etc

What you’ll need: 

• Bachelor’s degree in translation or interpretation (preferred)

• 4+ years of translation experience (English to Traditional Chinese (HK)), ideally in the team lead position

• Practical experience with at least one TMS (e.g. XTM, Trados, memoQ etc.), MS Office, and Google collaboration tools

• Knowledge of localization processes and quality assurance practices

• Excellent writing style with an impeccable knowledge of spelling and grammar in Traditional Chinese (HK)

• Great written and oral communication skills in English

• Globally minded and comfortable working with people from different cultural background

• Comfortable with fast-paced environment, able to work with tight deadlines

• Highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude, not afraid to work independently when required

• Experience in e-Commerce preferred

• Great coordination skills. Experience with project management

What you’ll will get:

• An awesome team of international colleagues

• A rare chance to build a global travel and leisure brand with a loooong runway of opportunities ahead

• An environment that values and supports your growth

• Ownership of projects with real impact

• No boredom! Every day is a new exciting challenge

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.