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Associate Manager, E-commerce Operations

Taipei

R-1482

Associate Manager, E-commerce Operations

  • Taipei
  • Full Time

At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their faces, at a touch of a button. We are a global team of diverse Klookers who push boundaries every day, learn fast with feedback and take ownership to drive the change we want to see. Together, we help each other make the world a more joyful place. Up for the challenge? Join us today!

What you’ll do?

  • Grow users and user basket size

  • Develop users strategies for activation, retention, customer journeys & lifecycle management

  • Work cross functionally to develop and execute user program initiatives

  • Analyze, track, and report results of user programs to identify actionable insight for improvements

  • Deep dive into users demographic, purchasing, platform behavior and social behavior to carry out long-term and short-term strategy for user acquisition and app penetration

  • Lead constant feedback cycles between platform team and product team to improve user journey

What you’ll need?

  • Bachelor’s degree

  • Strong background in E-commerce and online marketing

  • 5+ years experience with track records and comprehensive understanding in digital marketing OTA, or Online platforms

  • Good communication skills and data analytics kill

  • Handle multiple priorities simultaneously.

  • Problem-solving attitude and comfort digging deep to find new solutions.

  • Establish and maintain a working environment conducive to positive morale, quality, creativity, and teamwork.

What you’ll get 

  • An awesome team of international colleagues 

  • A rare chance to build a global travel and leisure brand with a long runway of opportunities ahead

  • An environment that values and supports your growth 

  • Ownership of projects with real impact

  • No boredom! Every day is a new exciting challenge

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.

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