Plant

Senior Associate, E-Commerce Operation

Taipei

R-1798

Senior Associate, E-Commerce Operation

  • Taipei
  • Full Time

At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their faces, at a touch of a button. We are a global team of diverse Klookers who push boundaries every day, learn fast with feedback and take ownership to drive the change we want to see. Together, we help each other make the world a more joyful place. Up for the challenge? Join us today!

What you'll do:
  • Manage and execute cross-function projects, including marketing, BD, and offline activities
  • Develop user strategies for activation, retention, customer journeys & lifecycle management
  • Work cross-functionally with stakeholders to execute initiatives
  • Analyze, track, and report results to identify actionable insight for improvements
  • Deep dive into user behavior to carry out long-term and short-term strategies for user acquisition and app penetration
  • Lead constant feedback cycles between marketing, BD, and other teams to improve the user journey

What you'll need:
  • Minimum 3-5 years of experience in e-Commerce, marketing, or project management
  • Familiarity with e-commerce and/or marketing strategy is recommended
  • A start-up attitude - highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude that’s not afraid to work independently when required
  • Operational excellence mindset and experience. Data-driven, and excellent problem-solving skills
  • Adapt at simplifying complexity and developing scalable propositions
  • Effective communicator with excellent interpersonal skills and an ability to build strong relationships across all levels and effectively adapt to varied situations
  • Analytical with a strong bias for data-based decisions, able to gather, and synthesize data from multiple sources
  • Team Player with the ability to work across a matrix, fast-paced, and constantly evolving environment
  • English language skill is recommended

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.

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