Senior Associate/Assistant Manager, Business Development (Rail & Car Rental)

At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their faces, at a touch of a button. We are a global team of diverse Klookers who push boundaries every day, learn fast with feedback and take ownership to drive the change we want to see. Together, we help each other make the world a more joyful place. Up for the challenge? Join us today!

About this role

Reporting to the Business Development Manager of Mobility who is based in Taipei, this role is mainly responsible to build mutually beneficial relationships with external partners and merchants and strive to achieve business goals with innovative approaches. Ideal candidate is one who is entrepreneurial, analytical, commercially astute, as well as strong at account management and project management.

About Sales and Business Development 

Sales and Business Development are a group of explorers, always looking for your next favorite adventure. We work with businesses on the ground to find new experiences for our users, negotiate exclusive deals and unleash our merchant partner’s full potential through account management. 

This role will be responsible for the Mobility vertical

From rail and public transport to private transfer, if it gets people from point A to B, the Mobility team is responsible for it. Our Mobility vertical works with businesses on the ground to find exclusive deals and best transport solutions for everyone.  

What you'll do

• Develop and maintain a high-quality portfolio of transportation for Klook’s rapidly growing, local/global customer base.

• Acquisition: Acquire suppliers and bring them onboard the Klook platform.

• Account management: Cultivate relationships with partners to help maximize their sales potential via Klook. Communicate Klook’s business strengths and brand value to suppliers.

• Optimization: Continuously ensure the quality of products, in terms of pricing, inventory, content, and booking flow, maintain a market-leading position at all times.

• Coordination: Work closely with various functions in the company - Marketing to maximize traffic and sales, eComm Ops to improve efficiency, Customer Services to drive satisfaction and repeats, Finance to ensure accurate payment and minimize risk, Product & Tech to build up innovative and user-friendly technologies. Flexibility and attentiveness to details are essential in our fast-paced environment.

• Market updates: Support market leaders to identify market trends and provide market & competitor updates through on-going research and feedback.

• Leadership: Support market leaders to guide the team and deliver tangible results in each of the above areas.

What you’ll need

• 3+ years of work experience with at least 1 years of destination management, OTA supply experience, or sales experience in the eCommerce industry

• Strong commercial sense, as well as analytical, written, and verbal communications skills

• Confident, self-motivated and result-oriented

• Fluent written and spoken in English and Mandarin

• Globally-minded and comfortable working with people from different cultural backgrounds

• A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude that’s not afraid to work independently when required.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.