Plant

Senior Associate, Business Development

Kuala Lumpur

R-2075

Senior Associate, Business Development

  • Kuala Lumpur

About Klook


Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even when the COVID-19 pandemic hit, we held on to our conviction and successfully unlocked the domestic travel business. To date, we are already offering over 490,000 activities in over 1,000 destinations. With cross-border travel resuming, we have made it our mission to reshape the world of travel. Isn’t this exciting?!
 
It certainly is for our international community of over 1,200 employees, based in over 20 locations globally! Joymakers at heart, Klookers are not only curating joyful experiences for others, but also co-creating our world of joy in the Klookiverse. We are on a journey to foster a strong company culture that supports a high-performing and successful business, and we are guided by our core beliefs - Push boundaries, Ask for and give feedback, Take ownership, and Help each other - in everything we do. We are excited about building and realizing endless possibilities in the new era of travel. Care to be a part of this revolution?

What you'll do:

  • Account Management: Cultivate strong relationships with partners including understanding the partners wants and needs in order to help maximize their sales potential on Klook. Communicate Klook’s business strengths and brand value to suppliers, and create merchant success plans for long term sustainable partnership. Provide training and daily operational support to suppliers on our processes and tools

  • Acquisition: Acquire a diverse range of Experiences/Mobility merchants, from key accounts to local players in a scalable way. Able to independently create a market map with the use of internal & external data support to formulate an acquisition strategy for self

  • Optimization: Commit to delivering world class travel experience to our customers, in terms of competitive pricing, sufficient inventory, realistic content, exclusive privileges, maintaining a market leading position at all times

  • Campaigns & Strategies: Develop cross-functional strategies to elevate business opportunities and verticals. Involved in monthly BD campaign coordinations. Negotiating terms of co-funded deals and media opportunities with merchants and partners.

  • Goals: Achieve and exceed weekly and monthly KPIs

  • Market Intelligence: Provide relevant analysis and statistics on identifying market trends and competitor updates

  • Supporting: Onboarding of products and coordinating with merchants, collaborating with various functions in the company - such as marketing, supplier operations, tech, customer service, finance etc

  • Merchant Engagement : Identify basic needs to provide potential solutions and manages merchant’s satisfaction for assigned accounts
     

What you'll need:

  • At least 2 years of experience in Business Development or Account Management

  • Familiarity with Travel/Tourism products. Understanding how API connectivity works is a plus

  • Prompt, organised and meticulously motivated to prioritise tasks on hand and to improve Klook merchant experience

  • Analytical with a strong bias for data-based decisions, able to gather and synthesize data from multiple sources

  • Excellent problem-solving skills. Open to administrative tasks

  • Effective communicator with excellent interpersonal skills

  • Comfortable with MS Office, Google Docs / Sheets / Slides.

  • Experience in Salesforce will be a plus

  • A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required.

  • Team player with the ability to work across a matrix environment in a fast-paced and fast-evolving environment

  • Fully vaccinated from COVID-19

What you’ll get:

  • An awesome team of international colleagues 

  • A rare chance to build a global travel and leisure brand with a loooong runway of opportunities ahead

  • An environment that values and supports your growth 

  • Ownership of projects with real impact

  • No boredom! Every day is a new exciting challenge

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.

Apply Now

Sign in with LinkedIn
Autofill my information with LinkedIn
Alert me about jobs like this

Not You?

We have emailed you a code to verify your identity. Please check your spam/junk folder if you don't receive the email in your inbox.

Hold on, you're being redirected to the application form.

Related Jobs

Booking Fulfilment Specialist R-2296 Kuala Lumpur Malaysia Kuala Lumpur Customer Experience About Klook Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even ...
Service Recovery & Resolution R-1690 Kuala Lumpur Kuala Lumpur Customer Experience About Klook Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even ...
Manager, Tax R-2126 Kuala Lumpur Kuala Lumpur Finance About Klook Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even ...
Manager, Tax R-2126 Singapore Singapore Finance About Klook Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even ...
Onboarding Operation Associate, Business Development R-2174 Taipei Taipei Sales & Business Development About Klook Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even ...
Associate Marketing Manager, Social R-2289 Taipei Taipei Marketing About Klook Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even ...

Apply Now

Sign in with LinkedIn
Autofill my information with LinkedIn
Alert me about jobs like this

Not You?

We have emailed you a code to verify your identity. Please check your spam/junk folder if you don't receive the email in your inbox.

Hold on, you're being redirected to the application form.